Services and Maintenance
You can rely on our Services & Maintenance people 24/7. For a good support, this department gets involved in the project at a very early stage. This means that Installation and Services & Maintenance are not separate sections; they are in line, thus benefiting the continuity of your installation(s). Guaranteed and for the entire life span of the installation(s).
Tailor-made maintenance contracts
You are the best judge of which maintenance fits your needs. That is why at ENVO you determine what is included in your maintenance contract. From full cover of all risk, both for preventive and corrective maintenance, to a strict separation of maintenance and malfunctions. Furthermore, with a yearly and free status measurement, you are always aware of the regular maintenance costs for the next ten years. Whatever the case may be: ENVO is there when you need us.
You will be assigned a dedicated contact for all matters regarding Services & Maintenance; a person who truly knows the ins and outs of your building and the installations. When notifying us of a malfunction, you will also be immediately put through to one of our all-round servicemen, even outside office hours. They will come by within the agreed upon response time.
Building Management System
Our servicemen can login to the Building Management System (BMS) from anywhere while on the road. With the use of this system, ENVO can monitor and inspect your larger installations from a distance. The big advantage for you is that in case of a possible malfunction, our servicemen can visit you with knowledge of the problem and with the right spare parts. Thus, the problem is often already solved before users are affected. Should more expertise be necessary, the serviceman has all the tools at his disposal to quickly contact specialists and suppliers.